About Us

Building the Future of
Incident Management

We're on a mission to help every company deliver reliable services and communicate transparently with their users.

500+
Customers
99.99%
Platform Uptime
10M+
Incidents Managed
50+
Countries

Our Story

InciPulse was founded in 2019 by a team of engineers who had experienced firsthand the chaos of managing incidents at fast-growing tech companies.

We saw teams scrambling during outages, sending inconsistent updates to users, and spending hours on post-incident reporting. There had to be a better way.

Today, InciPulse powers incident management for over 500 companies worldwide, helping them maintain uptime, communicate transparently, and resolve issues faster.

Our Mission

To empower every company to deliver exceptional service reliability and build trust with their users through transparent communication.

Our Values

Customer First

Every decision we make starts with our customers' needs. Your success is our success.

Innovation

We constantly push boundaries to deliver cutting-edge solutions that solve real problems.

Reliability

We practice what we preach. Our platform is built for 99.99% uptime because that's what we promise.

Transparency

Open communication is at our core. We believe in honest, clear updates in everything we do.

Our Journey

19
2019

Founded

InciPulse was born from the frustration of managing outages at scale.

20
2020

First 100 Customers

Reached our first milestone and secured seed funding.

21
2021

Series A

Raised $15M to expand our platform and team.

22
2022

Global Expansion

Opened offices in London and Singapore.

23
2023

Enterprise Ready

Launched enterprise features and SOC 2 compliance.

24
2024

500+ Customers

Trusted by companies worldwide for their incident management.